FAQ bot
to answer common questions and collect leads
- Dialogue script for typical questions
- Bot in Telegram or VK
- Request form forwarded to a manager
- Button menu and quick replies
Areas and services · 17
Chatbot Development
Ice Marketing builds chatbots for Telegram, VKontakte, MAX and websites, plus AI assistants on YandexGPT, GigaChat and GPT models that take orders, book clients, answer 24/7 and sync with your CRM.
- Contract-based work
- Estimate in 1 business day
- 5.0 rating on 2GIS
5,0 ★★★★★rating on 2GIS 4,3rating on Yandex Maps
30client reviews on maps
12case studies with lead growth
210+services in 9 areas
Services
Chatbot Development
Platforms
Telegram bot development
Telegram bot development by Ice Marketing: scenario design, dialogue copy, development and CRM/…
Learn more
Platforms
VKontakte chatbot development
VKontakte chatbot development by Ice Marketing: scenario design, dialogue copy, development and…
Learn more
Platforms
MAX messenger chatbot
MAX messenger chatbot by Ice Marketing: scenario design, dialogue copy, development and CRM/pay…
Learn more
Platforms
Website chatbot
Website chatbot by Ice Marketing: scenario design, dialogue copy, development and CRM/payment i…
Learn more
Platforms
Avito chatbot
Avito chatbot by Ice Marketing: scenario design, dialogue copy, development and CRM/payment int…
Learn more
Platforms
Voice bots & call robots
Voice bots & call robots by Ice Marketing: scenario design, dialogue copy, development and CRM/…
Learn more
AI assistants
AI chatbot for business
AI chatbot for business by Ice Marketing: scenario design, dialogue copy, development and CRM/p…
Learn more
AI assistants
YandexGPT chatbot
YandexGPT chatbot by Ice Marketing: scenario design, dialogue copy, development and CRM/payment…
Learn more
AI assistants
GigaChat chatbot
GigaChat chatbot by Ice Marketing: scenario design, dialogue copy, development and CRM/payment…
Learn more
AI assistants
GPT-based chatbot
GPT-based chatbot by Ice Marketing: scenario design, dialogue copy, development and CRM/payment…
Learn more
AI assistants
Knowledge base AI bot (RAG)
Knowledge base AI bot (RAG) by Ice Marketing: scenario design, dialogue copy, development and C…
Learn more
Bots by task
Sales funnel bot
Sales funnel bot by Ice Marketing: scenario design, dialogue copy, development and CRM/payment…
Learn more
Bots by task
Booking bot
Booking bot by Ice Marketing: scenario design, dialogue copy, development and CRM/payment integ…
Learn more
Bots by task
Shop bot
Shop bot by Ice Marketing: scenario design, dialogue copy, development and CRM/payment integrat…
Learn more
Bots by task
Customer support bot
Customer support bot by Ice Marketing: scenario design, dialogue copy, development and CRM/paym…
Learn more
Bots by task
HR bot
HR bot by Ice Marketing: scenario design, dialogue copy, development and CRM/payment integratio…
Learn more
Bots by task
Chatbot CRM integration
Chatbot CRM integration by Ice Marketing: scenario design, dialogue copy, development and CRM/p…
Learn more
What you get
A bot that sells and books 24/7
Works around the clock
The bot answers customers at night and on weekends when managers are offline.
Takes load off your team
Routine questions are handled automatically, so staff can focus on complex cases.
Never loses a lead
Every inquiry goes straight to your CRM or sales team chat.
Speaks your brand's language
We write the scripts in your company's tone so conversations feel natural.
01
What chatbots do
Bots handle routine conversations: FAQs, lead qualification, booking, orders, payments, reminders and feedback.
02
AI assistants
We build assistants that answer from your company knowledge base (RAG) and hand complex cases over to managers.
03
Integrations
amoCRM, Bitrix24, 1C, booking services and payment systems.
Cost estimate
How we can work together
Start at the stage you need; we tailor the scope to your goals and budget.
Sales bot
for bookings, orders and lead nurturing
- Complex branching scenarios
- Online booking and catalog
- In-bot payments
- CRM and Google Sheets integration
- Broadcasts and automated funnels
AI assistant
for neural-network-powered support and consultations
- YandexGPT or GigaChat integration
- Training on your company knowledge base
- Handover to a live operator
- Works in Telegram, VK, MAX and on your website
- Conversation analytics
We quote after a brief and fix the price in the contract.
Cost estimate
Get an estimate in 1 minute
Answer 4 questions and we'll send an estimate and plan within a business day.
Bonus: free specialist consultation
1 / 5
Cost estimateWhere should we send the estimate?
Leave your phone number and a manager will send the estimate.
Stack
Tools and technologies
We use proven platforms, nothing exotic that nobody can maintain later.
- TETelegram Bot API
- VKVK API
- PYPython
- AIaiogram
- SASalebot
- BOBotHelp
- YAYandexGPT
- GIGigaChat
- AMamoCRM
- BIBitrix24
Guarantees
What we fix in the contract
Scope and budget in the contract
Bot features, cost and timeline are fixed before work begins.
The bot and data are yours
Tokens, accounts and the subscriber base belong to you.
Warranty support
We fix bot errors during the warranty period after launch.
Personal data protection
We set up consent to personal data processing as required by Russian Federal Law 152-FZ.
Work plan
How the project will run
Timing is indicative; the exact schedule is fixed in the contract.
-
01Task analysisWe review customer inquiries and decide what to automate.
-
02ScriptWe design the dialogue flow and agree on the copy.
-
03DevelopmentWe build the bot and connect integrations and the knowledge base.
-
04TestingWe check every branch and how unexpected replies are handled.
-
05Launch and refinementWe launch the bot and improve scripts based on real conversations.
Why us
Why clients choose us
01
24/7
Instant replies at any time.
02
AI & knowledge base
YandexGPT, GigaChat, GPT.
03
Integrations
CRM, ERP, payments.
04
Your data
Code and data belong to you.
Our approach
More than an outsourced contractor
We take responsibility for results as if it were our own business.
What usually happens
- The project is subcontracted and you lose control
- Deadlines slip, reports only on request
- Website, ads and SEO with three different vendors
- The contractor disappears after launch
With Ice Marketing
- One team and a dedicated manager for the whole project
- Deadlines and budget fixed in the contract
- Website, SEO, ads, maps and AI in one place
- We stay in touch and grow the project after launch
We work on the whole funnel, not just traffic
Leads are lost at every stage. We find the weak link and fix it.
- SEO, paid search, maps, social media and AI search
- Speed, clear structure, mobile usability
- Strong offer, case studies, forms, quizzes and chatbots
- CRM, end-to-end analytics, response speed
Questions & answers
FAQ
Didn't find an answer? Ask us and a specialist will reply within a business day.
Ask a questionHow much does a chatbot cost?
A simple funnel bot costs less than an AI assistant with integrations.
How long does it take?
From 1–2 weeks for a simple bot to 4–6 weeks for an AI assistant.
Can the bot send leads to a CRM?
Yes, we integrate with amoCRM, Bitrix24 and other systems.
Let’s discuss your project
We reply within one business day with questions and a proposal.
+7 (900) 236-66-26See also
Related services
SMM & Social Media Marketing
Ice Marketing manages VK communities, Telegram channels, Dzen and video platforms: strategy, content production, targeted ads and… Learn more
Mobile App Development
Ice Marketing develops native iOS and Android apps, cross-platform apps on Flutter and React Native, PWAs and Telegram Mini Apps… Learn more